KOREA ZINC

KOR

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Cyber Audit

Cyber Audit

Cyber Audit

Cyber Audit is Korea Zinc's open reporting channel dedicated to upholding trust and integrity.
he Cyber Audit system is operated to promote ethical management based on strict whistleblower protection. We accept reports regarding the following matters:
  • Unethical Conduct
    All acts that violate ethical standards, such as bribery, embezzlement, or breach of trust by employees.
  • Abuse of Power
    Acts that cause mental or physical harm through unfair instructions or pressure using one’s status or authority.
  • Fair Trade Violations
    Acts that undermine fair market order, such as collusion, unfair contracts, or abuse of superior bargaining position.
  • Human Rights Violations
    All acts that infringe upon personal dignity and human rights, including discrimination, harassment, and verbal or physical abuse.
  • Violations of Social Values (Environment, Safety, etc.)
    Acts that hinder social responsibility and sustainability, such as environmental pollution or non-compliance with safety regulations.
  • Other Grievances
    Any other unreasonable or inconvenient matters related to the company not covered by the categories above.
  • Please provide specific details in your report. Please note that reports containing inaccurate information or false allegations may not be processed.

    For complaints or inquiries regarding products and services, please use the VOC (Voice of Customer) section on our website.

  • 📩
    Report Received
  • 📄
    Content Review
  • 🔍
    Investigation Initiated
  • Investigation Completed
  • 📢
    Result Notification
  • - Reports received through the Cyber Audit channel are reviewed and addressed in the order they are submitted according to the procedure above. However, please be advised that critical matters where delayed action could result in irreparable harm may be prioritized for review.

    - In principle, we aim to investigate and take action on all reports as promptly as possible. However, the investigation and notification period may be extended, and specific procedures may be subject to change depending on the nature of the report, such as cases involving external stakeholders or potential legal violations.

    Korea Zinc strictly guarantees the anonymity of whistleblowers. No information that could reveal or imply the identity of the reporter will be disclosed.
    All reports and the identity of the reporter are managed as strictly confidential within the Audit Team. The reporting process is handled exclusively by a limited number of authorized personnel who have pledged to maintain the highest level of confidentiality.
    Our reporting system is operated under a secure security framework, and the specific protection measures are as follows:
  • Whistleblowers will not face any disadvantage or discrimination in their professional status due to making a legitimate report.
  • Should any disadvantageous treatment occur as a result of a report, the whistleblower may request corrective action and protection from the relevant department. The department will take all necessary measures to minimize any adverse impact.
  • The identity of the whistleblower and the details of the report will be kept strictly confidential and will not be disclosed against the individual’s will.
  • The same level of protection applies to those who cooperate with investigations by providing statements or evidence during the fact-finding process.
  • Submit a Report

    1.Whistleblower Information

    • 1. Items of Personal Information Collected

      - Name, Email address

    • 2. Purpose of Collection and Use

      - To establish a communication channel for providing responses to inquiries.

    • 3. Retention and Use Period

      - The personal information entered will be stored for up to three (3) years for query analysis and statistical purposes. It will be promptly destroyed once the retention period expires.
      In addition, if a user requests the deletion of their personal information, it will be deleted without delay and the result of such deletion will be communicated to the user.

    • 4. Notice of Disadvantage for Non-Consent

      - You have the right to refuse consent to the collection and use of your personal information. However, please note that if you refuse, your use of the inquiry service may be restricted.

    2.Report Details

    ※ Only JPG, PNG, GIF, and PDF formats are supported. You can upload up to 10 files, with a maximum size of 5MB per file.

    * Please make sure to remember your password, as it is required to check the investigation results later.